Last Updated: January 2026
1. Introduction Welcome to Outsourcery. These Terms and Conditions govern your relationship with us, whether you are a visitor to our website (accessible at https://outsourcery.agency) or a Client engaging our services.
By using this Website or by proceeding with payment for any invoice provided by Outsourcery, you automatically agree to be bound by these Terms.
SECTION A: CLIENT SERVICE AGREEMENT
(This section applies if you are hiring Outsourcery for services)
2. Scope of Services The services to be provided are strictly limited to those described in the invoice or project proposal. Any additional tasks or services outside this scope will require a separate agreement or an additional fee.
3. Payment Terms & Refunds
- Schedule: Payments are due as stated on the invoice.
- Refund Policy: To the extent permitted by Australian Consumer Law, all payments made are non-refundable. This ensures that our time and resources are allocated effectively to your project.
- Late Payments: We reserve the right to pause all work immediately if payment is not received by the due date.
4. Client Obligations The Client agrees to provide all necessary information, assets, and approvals required for us to complete the work in a timely manner. Delays caused by the Client may result in adjustments to project timelines.
5. Confidentiality Both parties agree to keep all proprietary information, business strategies, trade secrets, and sensitive data shared during the engagement strictly confidential. This obligation remains in effect even after the service agreement is terminated.
6. Intellectual Property (Client Work) Upon full payment, the Client will own the rights to the final deliverables. However, Outsourcery retains the right to use the work for portfolio or marketing purposes, unless a Non-Disclosure Agreement (NDA) has been signed stating otherwise.
7. Force Majeure Outsourcery shall not be liable for any delay or failure to perform our obligations due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, internet service provider failures, or power outages.
8. Termination of Services Either party may terminate the service agreement with 30 days’ written notice. In the event of termination, the Client shall pay for all work completed up to the date of termination.
SECTION B: WEBSITE USAGE
(This section applies to your use of our website)
9. Intellectual Property Rights (Website) Other than the content you own, under these Terms, Outsourcery and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted limited license only for purposes of viewing the material contained on this Website.
10. Restrictions You are specifically restricted from all of the following:
- publishing any Website material in any other media without our permission;
- selling, sublicensing and/or otherwise commercializing any Website material;
- using this Website in any way that is or may be damaging to this Website;
- using this Website in any way that impacts user access to this Website;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website.
11. No Warranties This Website is provided “as is,” with all faults, and Outsourcery express no representations or warranties, of any kind related to this Website or the materials contained on this Website.
SECTION C: GENERAL PROVISIONS
12. Limitation of Liability In no event shall Outsourcery, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website or our Services whether such liability is under contract. Outsourcery shall not be held liable for any indirect, consequential or special liability.
13. Governing Law & Jurisdiction These Terms will be governed by and interpreted in accordance with the laws of the State of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Australia for the resolution of any disputes.
14. Contact Us If you have any questions about these Terms, please contact us at [email protected].